Privacy Policy
Effective date: 2024-01-01
SG CorpLib provides a free directory of Singapore business information. This policy explains how we handle information when you browse the website, contact us or raise a concern about a directory record.
1. Information we handle
- Enquiries and requests: your email address, name if supplied, message and any relevant supporting information you send us.
- Website operation: technical information such as IP addresses, browser and device details, requested pages and timestamps may be processed by website infrastructure for delivery, security and troubleshooting.
- Usage measurement: Google measurement tools may process information about page visits, interactions, device and browser characteristics, referring pages and cookie or similar identifiers, depending on the tools and settings in use.
- Directory records: publicly available business registration information. Some records, including certain names or registered addresses, may also relate to individuals.
Please send only information needed to handle your enquiry. Do not email passwords, full identity documents or unrelated sensitive information.
2. Why we use information
We use information to operate and secure the website, understand website usage, respond to enquiries, investigate errors and privacy concerns, prevent misuse and meet applicable legal requirements. Where consent is required, it must be obtained; where applicable law permits processing on another basis, that basis may apply.
3. Google tools and cookies
Our website uses Google tools for website measurement or managing measurement tags, including Google Analytics and/or Google Tag Manager. Google Analytics measures website usage; Google Tag Manager manages the deployment of tags, and the information processed depends on the tags enabled. These tools are not all interchangeable, and their behaviour depends on the configuration in use.
Measurement tags may use cookies or similar technologies to distinguish visits and understand interactions. Cookies may remain for a browsing session or longer, depending on their purpose and settings. Google may process information on servers outside your country.
Read how Google uses information from sites and apps that use its services and Google’s Privacy Policy. Google provides a Google Analytics opt-out browser add-on for supported browsers; it does not block every Google tag or every form of measurement.
You can block or delete cookies through your browser settings. This may affect website features and does not necessarily prevent all technical logging. Where applicable law requires consent for non-essential technologies, this notice does not replace the required consent controls.
4. Public business information
The directory organises information published by ACRA through data.gov.sg. Public availability does not make every use unrestricted. We review concerns about displayed information according to its nature, source, purpose and applicable law. See our Data Sources & Disclaimer for source details and limitations.
5. Service providers and disclosures
Hosting, infrastructure, security and email providers may process information as needed to provide their services. Google processes information in connection with the tools described above. Information may also be disclosed where required by law or reasonably necessary to investigate misuse, address security incidents or establish or defend legal claims.
Where personal data is transferred internationally, we will take the steps required by applicable data protection law.
6. Retention and security
We retain personal data for as long as reasonably necessary for the purpose for which it is held, including relevant legal and business purposes. The period depends on the information and its use. When retention is no longer necessary, we take appropriate steps to delete or anonymise it.
We take reasonable measures to protect information. No website, email service or storage system can be guaranteed completely secure.
7. Your requests and choices
Subject to applicable law and its exceptions, you may request access to or correction of your personal data, withdraw consent where processing relies on it, or raise a privacy concern. We may need proportionate verification of your identity or authority before responding.
Withdrawal of consent may affect a requested service and does not necessarily end processing otherwise permitted or required by law. A change on SG CorpLib does not amend ACRA’s official register.
8. Contact and record concerns
Email [email protected] for privacy matters, corrections or removal requests. Include the affected page URL, entity name or UEN where relevant, what is wrong or concerning, and the outcome you request. Include authoritative supporting links where available.
We assess requests individually and may correct an error, update a record, restrict information, remove a page where appropriate, or explain why no change is made. A request does not guarantee removal. We aim to respond as reasonably practicable and within applicable legal time limits.
9. Policy changes
We may update this policy as our practices or requirements change. The effective date identifies this version. Additional notice or consent will be provided where required.